Grievance Policy

At Kaavi Recruitment Consultancy Pvt. Ltd., we are committed to providing transparent, fair, and professional recruitment services. This Grievance Policy outlines the process for addressing complaints, concerns, or grievances raised by candidates, clients, or website users.

1. Purpose

The purpose of this policy is to ensure that any grievance related to our services, recruitment process, data usage, or communication is addressed promptly and fairly.

2. Scope

This policy applies to:

  • Job seekers / candidates

  • Employers / clients

  • Website users

  • Any stakeholder interacting with Kaavi Recruitment

3. Types of Grievances

Grievances may include but are not limited to:

  • Service-related issues

  • Delay or dissatisfaction in recruitment assistance

  • Data privacy or misuse concerns

  • Payment or refund-related complaints

  • Communication or behavior issues

4. Grievance Redressal Mechanism

If you have any grievance, you may raise it by contacting us through the details provided below. All complaints should include relevant details and supporting information for effective resolution.

Grievance Officer Contact Details:
📧 Email: info@kaavirecruit.org
📞 Phone: +912240169867

5. Resolution Timeline

  • Acknowledgement of grievance: Within 3 working days

  • Resolution of grievance: Within 15 working days, depending on the nature of the complaint

We may contact you for additional information if required.

6. Confidentiality

All grievances will be handled confidentially. Information shared will be used only for grievance resolution purposes.

7. Escalation

If the complainant is not satisfied with the initial resolution, the grievance may be escalated internally for further review.

8. Limitation

Kaavi Recruitment acts only as a facilitator between candidates and employers and shall not be responsible for employer decisions, hiring outcomes, or post-placement issues.

9. Policy Updates

We reserve the right to modify this Grievance Policy at any time. Updated versions will be published on the Website.

10. Contact Us

For any grievance or concern, please contact:
📧 info@kaavirecruit.org